Facing Conflict

When conflict comes, don’t feel ashamed at the impulse to run. The animal instinct to run from terror has kept us alive and ahead of rising biblical floods, apocalyptic lava flows and the hungry sabre tooth tiger. But we are in the future now, so you can’t just run. Besides you’re in an office, so where are you going to run to? We all have our escape methods (calling in sick, and avoiding the issues) but sooner or later you have to deal with it – and sooner rather than later is preferable. These things just don’t go away and fortunately the first civil step in any office to tackle the big issue of conflict is to sing and dance to the archetypal conflict management routine.